Complete Buyer Support & FAQs

Everything you need to know about partnering with Livon Plastic for your wholesale and bulk manufacturing needs.

1. Orders & Minimum Order Quantity (MOQ)

What is your Minimum Order Quantity (MOQ)?
Our standard Minimum Order Quantity (MOQ) for international wholesale orders is 1x 20ft container. This ensures safe transit and offers the most cost-effective shipping rates for bulk buyers.
Can I mix different products in a single container?
Yes, absolutely. We highly encourage mixed-item containers (LCL/FCL). You can select multiple product categories (e.g., casseroles, water coolers, and food containers) to fill your 20ft or 40ft HQ container, allowing you to diversify your retail inventory.
How do I place a bulk order?
Placing an order is simple:

1. Send us your inquiry via our Contact Page or WhatsApp with your selected product models.
2. We will provide a detailed Proforma Invoice (PI) with factory-direct pricing.
3. Once you confirm the PI and transfer the advance deposit, production begins immediately.

2. Pricing & Payment Terms

What are your accepted international payment terms?
We offer 100% secure international payment options. Our standard terms are Telegraphic Transfer (T/T) with a 30% advance deposit to begin production, and the remaining 70% balance payable against the Bill of Lading (B/L) copy. We also accept Letter of Credit (L/C) at sight for established buyers.
Are your prices FOB or CIF?
We generally quote FOB (Free on Board) prices from Karachi Port. However, if required, we can also arrange CIF (Cost, Insurance, and Freight) pricing to your destination port through our trusted logistics partners.

3. Shipping & Lead Times

What is your standard production lead time?
Our highly efficient manufacturing lines allow us to maintain a standard lead time of 15 to 20 working days after the deposit is received. Lead times may slightly vary based on specific custom OEM packaging requirements or peak seasons.
Do you ship globally?
Yes, Livon Plastic exports worldwide. We have extensive experience shipping containers to the Middle East, Africa, North America, Europe, and Asia.

4. Samples, Quality & Certifications

Can I get physical samples before finalizing a bulk order?
Absolutely. We encourage buyers to test our export-grade quality. We provide free product samples, and buyers only need to cover the courier/shipping charges. For maximum convenience, samples are readily available for pickup or dispatch directly from our Dubai branch.
What quality certifications does Livon Plastic hold?
We are an ISO 9001 Certified manufacturer. Additionally, we are proud winners of the 'Brand of the Year 2024' award, reflecting our commitment to using 100% virgin, BPA-free, and food-grade plastics in our manufacturing process.

5. OEM, Customization & Branding

Do you offer OEM/ODM customization services?
Yes, we are a fully equipped OEM/ODM factory. We can manufacture plasticware according to your specific requirements, enabling you to sell under your own brand name seamlessly.
Can I request custom product colors and branded packaging?
Definitely. Buyers can select specific pantone colors for products (subject to a minimum volume). We also provide fully customized color-box packaging, barcode printing, and logo embossing to ensure the products are 100% retail-ready for your local market.