FAQ

FAQ

Frequently Asked Questions

1. What is Livon Plastic?
Livon Plastic is a premier plastic manufacturing company headquartered in Pakistan. We specialize in producing superior quality plastic products for diverse applications including household, commercial, and industrial sectors. Our product range is designed to meet international quality standards while maintaining competitive pricing.
2. Do you offer wholesale pricing?
Absolutely. We provide attractive wholesale pricing structures for bulk orders and regular customers. Our pricing becomes increasingly competitive with larger order volumes. For a personalized wholesale quote, please contact our sales team via WhatsApp or through our website's inquiry form.
3. Are prices visible on your website?
To maintain pricing flexibility and account for fluctuating raw material costs, we don't display fixed prices on our website. We provide customized pricing based on current market conditions, order quantity, and specific requirements. Please share your product selection and required quantities for an accurate quotation.
4. How can I place an order?
Ordering is simple:

1. Browse our product catalog on the website
2. Click the "Get Query" button for items of interest
3. Our sales representative will contact you with pricing and availability
4. Confirm your order details
5. Receive proforma invoice and make payment
6. We process and ship your order

For faster service, you can directly message us on WhatsApp with your requirements.
5. Do you ship internationally?
Yes, we have extensive experience in international shipping and export to numerous countries worldwide. We handle all export documentation and can arrange door-to-door shipping through reliable logistics partners. Shipping costs are calculated based on destination, order weight/volume, and preferred shipping method (air or sea).
6. What is your minimum order quantity (MOQ)?
Our standard MOQ is 500 units per product, though this may vary depending on the specific item and customization requirements. For certain products, we may accept lower quantities at adjusted pricing. New customers may qualify for sample orders (limited to 2-3 pieces per item) before committing to full MOQ.
7. Which payment methods do you accept?
We offer multiple secure payment options:

• Bank transfer (SWIFT/TT)
• Western Union/MoneyGram
• Wise (TransferWise)
• Letter of Credit (LC)
• PayPal (for smaller orders)

Payment terms are typically 100% advance for new customers, with flexible options available for established clients.
8. Can I request custom branding or packaging?
We specialize in OEM services and offer comprehensive customization options including:

• Private labeling with your brand name/logo
• Custom color formulations
• Tailored packaging designs
• Product modifications
• Exclusive product development

Customization requires minimum order quantities and additional lead time. Our design team will work closely with you to realize your vision.
9. How long does production take?
Production timelines vary based on:

• Order quantity
• Product complexity
• Customization requirements
• Current production schedule

Standard orders typically complete production within 7-14 business days. Custom orders may require 2-3 weeks. During peak seasons or for very large orders, we will provide a specific timeline during order confirmation.
10. How can I contact Livon Plastic?
We're available through multiple channels:

WhatsApp: +92 321 6266438 (Fastest response)
Website: www.livonplastic.com
Email: info@livonplastic.com
Business Hours: 9:00 AM - 6:00 PM (PKT), Monday to Saturday
Office Address: Tariq Colony Mughal Street Lohianwali Nehar,Towards Medical College Gujranwala Pakistan